Refund & Cancellation Policy

1. How to Cancel Your Subscription

You can cancel your Reprezence subscription at any time without fees or penalties. You have two convenient options:

• In-App Billing Portal: Navigate to your Dashboard → Billing and select “Manage Subscription” to cancel upcoming renewals immediately.
• Email Request: Send an email to support@reprezence.com with your account email address and cancellation request.

When you cancel, your access continues undisturbed until the conclusion of your current prepaid billing cycle. You will not be charged again.

2. 7-Day Refund Policy

We want you to be confident in your subscription. If you subscribe to any paid plan and find that our platform does not meet your requirements, you are eligible to request a full refund within 7 calendar days of your initial transaction.

To qualify:

• The request must be submitted within 7 days of the initial subscription charge.
• Your account must not have engaged in fraudulent activity or severe violations of our Terms of Service.

3. How to Request a Refund

Requesting a refund is simple and fast. Follow these steps:

4. Refund Processing Timeframes

Once approved, refunds are credited back to the original payment method (Credit Card, Debit Card, or PayPal) used during checkout.

• Credit / Debit Cards: Typically appear on your statement within 3 to 5 business days, depending on your card issuer.
• PayPal: Typically credited within 24 to 48 hours.